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Controlled AI for investigation operations

Turn your policies into auditable investigation workflows.

Prepare more cases consistently while keeping ambiguous and high-risk decisions with your reviewers.

PreCog AI is configured with your policies, evidence sources, reviewer workflows, decision thresholds, permitted actions, and escalation rules. It prepares evidence-backed recommendations for each case while reviewers retain control.

See how it works

Your team defines the rules, checkpoints, and final decision path.

Configured operating model Human-governed
Policies
Evidence sources
Reviewer SOPs
Decision thresholds
Permitted actions
Escalation rules
Each investigation
01Prepare evidence
02Apply configured policy
03Recommend action
04Human review
05Record rationale & action

Evidence, recommendation rationale, reviewer action, and workflow version stay connected.

Security & Compliance

Enterprise security and privacy controls, with current status maintained in the Trust Center.

SOC 2 Type IIAudit complete
ISO/IEC 27001Certified
HIPAACompliant
GDPRCompliant
View Trust Center

The operating pressure

Investigation volume is not the only thing that scales.

Evidence sources, policy exceptions, and review obligations compound with it. PreCog AI gives teams a controlled preparation layer around the workflows they already own.

  1. 01

    Case volume grows faster than reviewer capacity.

  2. 02

    Evidence and prior review context are fragmented across tools.

  3. 03

    Complex policies still require contextual judgment.

Designed for investigation teams

  • Trust & Safety
  • Fraud & Risk
  • Marketplace Operations
  • Customer Support

How PreCog AI works

One governed path from operating model to reviewer action.

  1. 01

    Configure the operating model

    Connect the policies, evidence sources, reviewer SOPs, decision thresholds, permitted actions, and escalation rules your team already uses.

  2. 02

    Prepare each investigation

    PreCog AI organizes case evidence, applies approved policy and configured decision rules, and prepares a recommendation with rationale.

  3. 03

    Review, decide, and record

    Reviewers approve, adjust, or escalate. Recommendation rationale and reviewer action remain connected for review.

Reviewer feedback can inform proposed, versioned workflow updates. Changes require approval.

ILLUSTRATIVE INVESTIGATION WORKFLOW

An illustrative high-risk investigation, prepared for accountable review.

A high-risk case arrives with evidence from approved sources. PreCog AI organizes the available evidence, attaches relevant policy context, prepares a recommendation with rationale, and records the human reviewer’s decision and resulting action.

Illustrative example · no customer data
  1. 01
    Evidence prepared

    Available case evidence organized for review

  2. 02
    Relevant policy context attached

    Approved policy excerpts and decision context

  3. 03
    Recommendation prepared

    Evidence-linked recommendation and rationale

  4. 04
    Human reviewer decision

    Reviewer approves, adjusts, or escalates

  5. 05
    Rationale and action recorded

    Decision rationale, reviewer action, and workflow version

Operational outcomes, retained controls

Move faster without separating the outcome from its control.

Expected operational outcomeControl that stays in place
01More consistent case preparation

Recommendations stay connected to evidence and approved policy.

02More reviewer focus

Ambiguous and high-risk cases remain at human checkpoints.

03Clearer operational oversight

Rationale and reviewer action remain connected for review.

Built by operators

Trust & Safety experience, built into the operating model.

Precognition Labs is led by product and engineering operators who have built integrity systems at scaled technology companies.

Suhas Manangi, Co-Founder and CEO of Precognition Labs

Suhas Manangi

Co-Founder & CEO

Former Trust & Safety and AI product leader with experience at Snap, Airbnb, Amazon, Lyft, and Microsoft.

Xiuduan Fang, Co-Founder and CTO of Precognition Labs

Xiuduan Fang

Co-Founder & CTO

Former Head of Platform Integrity Engineering at Snap and long-time Google engineering leader.

Company programs & backing

Backed by Antler
Google for Startups
NVIDIA program

Frequently asked questions

How controlled investigation AI works.

What is a Trust & Safety investigation workflow?

It is the repeatable path a team uses to gather case evidence, apply approved policy and decision rules, route ambiguity or risk to reviewers, and retain the resulting rationale and action for later review.

How does PreCog AI use an organization’s policies?

PreCog AI is configured with the policies, evidence sources, reviewer SOPs, decision thresholds, permitted actions, and escalation rules the organization approves for a workflow.

Which decisions remain with human reviewers?

Organizations define the checkpoints. Ambiguous, high-risk, exceptional, or otherwise governed decisions can remain with reviewers who approve, adjust, or escalate the recommendation.

Does PreCog AI replace the existing case-management system?

PreCog AI is designed to work alongside the existing case-management system. The system of record and the organization’s reviewer decision path remain in place.

How are recommendations and reviewer actions audited?

The recommendation rationale, referenced evidence, reviewer action, and workflow version remain connected so teams can review how a case moved from preparation to decision.

Start with one workflow

Map the evidence, rules, checkpoints, and audit requirements together.